Contact information

Urban Layer Supply believes that a reliable online shopping experience includes a clear and accessible way for customers to ask questions, resolve order issues, and obtain assistance after a purchase.

Whether you are looking for information about a placemat, coaster, or trivet, need assistance with an order, or have a question concerning a return or refund, you may contact us using the information below.

Business Information

Store Name: Urban Layer Supply

Website:
https://www.urbanlayersupply.company/

Legal Business Name:
HGFACIALIST CO.

Business Address:
1414 NW 107 AVE 314
Doral, FL 33172
United States

Return Address:
1414 NW 107 AVE 314
Doral, FL 33172
United States

Contact Person:
KAILEY LYNN LOOKABILL

Customer Service Email:
[email protected]

Products

Urban Layer Supply offers dining and tabletop accessories, including:

  • Placemats.
  • Coasters.
  • Trivets.
  • Related dining-table and household accessories that may be offered through the website.

Customer Service Assistance

Customers may contact us concerning:

  • Product information.
  • Product characteristics.
  • Order status.
  • Shipping.
  • Tracking.
  • Delivery concerns.
  • Damaged merchandise.
  • Incorrect orders.
  • Returns.
  • Exchanges.
  • Refunds.
  • Privacy questions.
  • Website issues.
  • Legal notices.

Order Inquiries

For questions about an existing order, please include the order number whenever possible.

Providing the order number allows us to identify the relevant transaction and respond more efficiently.

Return and Refund Assistance

Before mailing a product back, customers should contact us at:

[email protected]

Please wait for appropriate return instructions where applicable.

Privacy Requests

Privacy-related inquiries should be sent to:

[email protected]

Recommended subject line:

Privacy Rights Request

For security reasons, customers should not send full payment-card numbers, passwords, or other unnecessary sensitive information through ordinary email.

Written Correspondence

Formal correspondence may be addressed to:

HGFACIALIST CO.
1414 NW 107 AVE 314
Doral, FL 33172
United States

Contact Person: KAILEY LYNN LOOKABILL

Email: [email protected]

We appreciate every opportunity to assist our customers and make the shopping experience clearer, more convenient, and more dependable.