Privacy policy
Urban Layer Supply recognizes that an online purchase involves more than selecting a product. Customers may entrust us with names, addresses, email addresses, transaction information, and communications that are necessary to complete an order.
This Privacy Policy explains how HGFACIALIST CO., operating the Urban Layer Supply website, may collect, use, disclose, retain, and protect personal information associated with https://www.urbanlayersupply.company/.
1. Information Covered by This Policy
This Privacy Policy applies to personal information collected through:
- Our website.
- Online purchases.
- Customer service communications.
- Return and refund requests.
- Shipping inquiries.
- Privacy requests.
- Other direct interactions with Urban Layer Supply.
Third-party websites and services may operate under their own privacy policies.
2. Information Customers Provide
Depending on how you use the website, we may receive information such as:
- Name.
- Email address.
- Billing address.
- Shipping address.
- Telephone number, if provided.
- Order information.
- Products purchased.
- Transaction information.
- Return and refund details.
- Customer correspondence.
- Information voluntarily included in inquiries or requests.
We encourage customers to provide only information reasonably necessary for the relevant transaction or request.
3. Payment Information
When you place an order, transaction-related information may be processed through applicable payment service providers.
We may receive information such as payment status, transaction confirmation, order value, and refund information.
Complete payment-card credentials may be processed directly by the applicable payment provider rather than being stored by Urban Layer Supply.
4. Automatically Collected Information
When visitors browse the website, certain technical information may be collected automatically, depending on the technologies implemented on the site.
This may include:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Referring webpage.
- Pages viewed.
- Date and time of access.
- General website interaction information.
- Diagnostic information.
- Approximate location inferred from technical information.
This information may help us understand website performance and identify technical problems.
5. Cookies and Similar Technologies
The website may use cookies and similar technologies.
These technologies may be used to:
- Maintain shopping-cart functionality.
- Remember preferences.
- Improve navigation.
- Analyze website traffic.
- Monitor performance.
- Identify technical errors.
- Support marketing or advertising activities where applicable.
Visitors may be able to manage cookies through their browser settings.
Disabling certain cookies may affect website functionality.
6. How We Use Personal Information
We may use information for legitimate business purposes, including:
Order Fulfillment
To process purchases, confirm orders, arrange shipment, and maintain transaction records.
Customer Support
To answer questions about placemats, coasters, trivets, orders, returns, shipping, and refunds.
Business Administration
To maintain accounting records, manage customer communications, improve services, and administer the website.
Security
To identify suspicious activity, protect accounts and transactions, investigate potential fraud, and safeguard the website.
Marketing
Where permitted by applicable law, contact information may be used to send promotional messages, product announcements, or other marketing communications.
Customers may opt out of promotional email communications by using the unsubscribe mechanism contained in the message.
Transactional communications may continue where necessary to complete or administer an order.
Legal Compliance
We may use personal information when reasonably necessary to comply with applicable law, respond to lawful requests, establish or defend legal claims, or protect our rights and the rights of others.
7. Data Minimization
We seek to collect information that is adequate, relevant, and reasonably necessary for the purposes disclosed to customers.
Florida's 2026 Data Privacy and Security provisions state that a covered controller must limit personal-data collection to information that is adequate, relevant, and reasonably necessary in relation to disclosed processing purposes.
8. Sharing Personal Information
We may share information with service providers that help operate our business.
These may include:
- Payment processors.
- Shipping carriers.
- Fulfillment providers.
- Website hosting providers.
- Email providers.
- Customer-support providers.
- Analytics providers.
- Advertising providers where applicable.
- Professional advisers.
- Government authorities when legally required.
We do not authorize service providers to use customer information for unrelated purposes except as permitted by applicable law or their own independent relationship with the customer.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Security measures may include access restrictions, secure communications, service-provider controls, and internal procedures appropriate to the nature of the information handled.
Florida law contains specific requirements concerning the security of certain confidential personal information and breach-related obligations.
No electronic transmission or storage system can guarantee absolute security.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions.
- Provide customer support.
- Process returns and refunds.
- Maintain financial records.
- Resolve disputes.
- Detect fraud.
- Meet legal requirements.
- Maintain legitimate business records.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Florida Privacy Rights
Florida's 2026 Chapter 501 contains a separate Data Privacy and Security framework, including provisions concerning applicability, consumer rights, controller duties, privacy notices, and consumer requests.
The applicability of individual provisions depends on statutory definitions, thresholds, exemptions, and the actual activities of the business.
Where applicable, consumers may have rights concerning personal data, which can include rights relating to access, correction, deletion, portability, and certain forms of processing.
Privacy Requests
Privacy-related requests may be submitted to:
Please use the subject line:
Privacy Rights Request
To protect customers from unauthorized disclosure, we may request reasonable information necessary to verify identity or authority.
12. Children's Information
Urban Layer Supply sells household dining products rather than children's products.
The website is intended for ordinary consumers and is not designed to knowingly encourage children to provide personal information.
Parents or guardians who believe a child has submitted personal information inappropriately may contact us.
13. Marketing Choices
Customers may unsubscribe from promotional communications by following the instructions included in the applicable communication.
Opting out of marketing does not necessarily prevent transactional communications concerning:
- Orders.
- Payments.
- Shipping.
- Returns.
- Refunds.
- Account security.
- Important service changes.
14. Third-Party Websites
Our website may contain links to external websites.
We do not control the privacy practices of independent third parties.
Customers should review the privacy policy of any external website before providing personal information.
15. Changes to This Policy
We may revise this Privacy Policy when our business practices, technologies, services, or legal obligations change.
The updated version will display a new effective date.
16. Privacy Contact
HGFACIALIST CO.
1414 NW 107 AVE 314
Doral, FL 33172
United States
Contact Person: KAILEY LYNN LOOKABILL
Email: [email protected]